Navarac Careers
At Navarac, we believe in fostering innovation, collaboration, and excellence in everything we do. Our team is made up of talented individuals who are passionate about technology, problem-solving, and driving real-world results for our clients. Whether you’re a seasoned professional or just starting your career, Navarac offers a dynamic and supportive environment where you can grow, contribute, and make a meaningful impact. Explore our opportunities and discover how you can be part of a company dedicated to shaping the future of technology and business.
The position: Seasoned IT Help Desk Technician with a minimum of 4 years experience in a wide range of modern technologies. Critical thinking and strong interpersonal skills are a must. The applicant will work with a team of professionals but also needs to be a self-starter and hard worker. The position is ideally suited for someone who thrives on learning new things, loves a dynamic work environment, and appreciates the flexibility that comes with the ability to work at client sites, in the office, and remotely.
Company benefits include 401K company matching and profit sharing.
Compensation commensurate with experience.
Office is in the Winston-Salem, NC area.
Working environment: Mostly in the corporate office, but with the flexibility to work remotely and occasionally visit client sites in the Winston-Salem area.
In this position you will exercise interpersonal skills, such as:
- A portfolio that shows you’re equally adept at both conceptual and editorial-style writing and experienced in working for clients in a wide range of industries
- Ability to communicate technical information to audiences of varying skill levels.
- Be cognizant of end-users’ capabilities, time constraints, and work demands while assisting
- Follow-up with clients after resolutions to ensure customer satisfaction
- Always maintain polite and courteous demeanor while addressing customers
You will also utilize professional skills:
- Critically think about issue symptoms while aiming to always address the root cause
- Proactively consider and suggest ways to mitigate issues
- Monitor and respond to clients’ requests in a timely manner via the ticketing system
- Document details of resolutions and know when to escalate an issue to senior support
- Create project plans and maintain responsibility over project elements
- Assist implementation of larger projects under the direction of a senior IT Project Manager
- Take initiative and address matters in a logical manner without constant supervision
- Time management is a must – accurately record time spent assisting clients over a 40hr week
- Prioritize incoming tasks across a large pool of clients with various environment configurations
Technical skills required:
- Monitor and verify client backup health using a variety of backup solutions
- Support technical aspects of server, desktops, laptops, mobile devices, and peripherals
- Assist clients via phone, video, email, and in-person
- Troubleshooting basic networking issues with little to no documentation of infrastructure
- Experience with VOIP solutions (3CX, RingCentral, Zoom Phone, etc.)
- Setup computers while maintaining client data integrity
- Microsoft and Mac OS (Win 7, Win 8, Win 10, Mac OS X)
- Microsoft Server (Server 2008-2019)
- Group Policy and Active Directory management
- Microsoft 365 Admin Centers (Exchange, SharePoint, Teams, Azure AD)
- Experience with the use of collaborative tools in a work environment (Zoom, Teams, OneDrive, Sharepoint)
- ALL flavors of Microsoft Office
- Experience with various VPN technologies
- MCP or A+ certification a plus
- Requires 3+ years of experience in a technical support role working with either customers or many internal department users.
- Running and terminating network cable
- Experience with managed networking including Meraki, UniFi
- Experience with Mikrotik, SonicWall, Sophos firewall routers
Quick thinker, mobile, articulate, open to suggestions, willing to make suggestions, ability to take direction, self-motivated
Apply to info@navarac.com
Navarac is seeking a web designer/front-end developer with a fundamental understanding of full-cycle web development to join our team. This is a telecommuting position with a salary range of $40-50k per year DOE.
Requirements:
- Passion for great design, user experience and site usability
- 2-4+ years of demonstrated professional experience in all major UX disciplines – information architecture, user interface design and content strategy across a variety of environments – web applications, websites and mobile
- 2-4+ years of demonstrated professional experience in front-end development
- Solid proficiency with Adobe Creative Suite
- Expert knowledge of HTML5/DOM, CSS3, Javascript and responsive web frameworks
- Demonstrated experience in a focus on iconography in UI
- Demonstrated methodologies for prototyping
Qualified candidates must possess:
- A portfolio that shows you’re equally adept at both conceptual and editorial-style writing and experienced in working for clients in a wide range of industries
- Keen insight into human behavior: knowing what consumers find believable, interesting, attractive, provocative and compelling
- Dedication to working in a collaborative environment to develop and deliver the best ideas
- Ability to take any project from concept to completion while working within strict time and budgetary parameters
- Agility, flexibility and keen attention to detail in order to manage and advance multiple projects simultaneously
- Exceptional research, grammar and proofing skills
Apply to info@navarac.com
Navarac is seeking an experienced .NET developer to join our team.
Requirements:
- 5-7 years of web development experience in .NET
- Knowledge of database schema design, normalization and optimization with a strong background in T-SQL
- Proficiency with SQL Server integration services and SQL Reporting Services report development
- Demonstrated experience in e-commerce web integration
- Advanced knowledge of HTML5/DOM, XML, CSS3, AJAX and Javascript, particularly the jQuery framework
- Understanding of and experience with Web Services
- Exposure and strong understanding of MVC frameworks
- Strong OOP and software design ability; able to develop systems that meet architectural objectives including reusable, scalable code
- Experience with version control systems
Qualified candidates must possess:
- Desire to cultivate a variety of web and database skill sets in a collaborative team environment
- Strong work ethic and ability to learn quickly
- Initiative, creativity and attention to detail
- Ability to prioritize, execute and deliver projects on time